Community Organizer 2.0

The National Wildlife Federation uses free online listening tools to compile a powerful listening dashboard and stay on top of trends, mentions, and fan activity. This blog post summarizes the key points from their presentation at the 2010 Nonprofit Technology Conference session.

The Listening workshop at the Nonprofit Technology Conference covered more than the tools: it was a point of view about why listening is critical to any organization. Wendy Harman discussed how the American Red Cross thinks about listening: it is critical to the relevancy of the organization, internal development, professional development, and reputation management.

What are the pros and cons of using Mr. Tweet to help your non-profit get the most out of Twitter? Does Mr. Tweet, “your personal assistant.” help non-profits find key influencers? I look at how non-profits are using Twitter, the value of an assistant like Mr. Tweet, and other resources for connecting to non-profit Twitterers.