19 Apr, 2010
Why the American Red Cross Listens Online
Posted by: Debra Askanase In: 2010 NTC Sessions|listening
The Listening workshop at the Nonprofit Technology Conference covered more than the tools: it was a point of view about why listening is critical to any organization. Wendy Harman discussed how the American Red Cross thinks about listening: it is critical to the relevancy of the organization, internal development, professional development, and reputation management.
